Release and update date: April 5, 2023

Effective date: April 5, 2023

Microgrid Cloud Privacy Policy

Shenzhen Zhifu New Energy Co., Ltd., registered address: 2nd Floor, Factory Building No. 3, Lilin Industrial Park, Baihua Community, Guangming Street, Guangming Street, Guangming District, Shenzhen (hereinafter referred to as " Zhifu New Energy " or " we ") is the operator of the microgrid cloud . We attach great importance to protecting the personal information and privacy of our users (hereinafter referred to as "you"). When you register, log in and use Microgrid Cloud, we will collect, use, save and share your relevant personal information. In order to present our processing of your personal information, we have formulated the "Microgrid Cloud Privacy Policy" (hereinafter referred to as the " Privacy Policy "). We promise to process your personal information strictly in accordance with this Privacy Policy.

Before you register and log in to the Microgrid Cloud, please be sure to read this privacy policy carefully and fully understand the contents of each clause. You know and confirm that when you check or click "Agree" to this Privacy Policy, you agree to our processing of your personal information in accordance with this Privacy Policy.

The scope of application of this privacy policy includes but is not limited to the Microgrid Cloud website (https://inverter.microgridcloud.com/), Microgrid Cloud APP, Microgrid Cloud-customized version APP, Microgrid Cloud applet, and microgrids for calling Cloud application programming interface (API) or microgrid cloud software development kit (SDK).

This privacy policy will help you understand the following:

1. How we collect information

2. How we use the collected information

3. How we share, transfer and publicly disclose your personal information

4. How we protect your personal information

5. How do you manage your personal information?

6. Children’s personal privacy

7. How to update this policy

8. How to contact us

9. How to cancel your account

1. How we collect information

We only collect information necessary to implement product functions based on the principles of legality, legitimacy and necessity. The main sources of personal information collected by our company include: information provided by you, information obtained during your use of our products or services, and information shared by third parties. We will collect and use your personal information for the purposes of the following product functions. If you do not provide relevant information or do not agree to our collection of relevant information, you may not be able to register as our user or enjoy some of the services we provide. Or failure to achieve good service results.

1. To provide account registration, login functions and services, you may be required to provide the following account registration information:

When you register an account, you will provide us with your mobile phone number and login password.

When you choose to log in using a third-party account, we will read the avatar and nickname information you used when registering the third-party account. The aforementioned third-party accounts include QQ, WeChat, Weibo or other third-party accounts. The third-party accounts actually connected to specific products and services shall prevail.

The purpose of collecting the aforementioned account information is to

(1) Provide you with better services through account management. By logging in to your account, you can synchronize your relevant information.

(2) If you provide a real and valid mobile phone number, QQ number, Weibo account, and WeChat ID for binding, you can easily retrieve your account and password when you encounter problems with losing your registered account or forgetting your password.

(3) We will de-identify the collected relevant information and conduct statistical analysis in order to more accurately understand the habits of users, and on this basis, we will continue to improve products, service quality and product user experience.

2. Information you submit through our customer service or when participating in events organized by us. In order to contact you in a timely manner and provide feedback on customer service issues or related event information, you may provide us with your contact information for timely communication.

3. Device information

Equipment information refers to the information of the equipment you use when using our products or services. In order to make necessary adaptation of products and services to devices and provide security services, when you use products or services, the device name, device model, device identification code, operating system and application version of your use of Sogou's products or services will be collected. , language settings, resolution, service provider network ID (PLMN) related information. This information is collected to help us conduct bug analysis, ensure your normal use of our products and services, improve and optimize our product experience, and protect your account security. Except as otherwise expressly agreed in this policy, we will not provide your device information to any third party. However, we cannot guarantee that other third parties will not obtain your device information through other means and combine the device information with other information to identify your personal identity. If this causes any losses to you, you should seek compensation from the third party. The above device information is basic information collected to provide services. If you do not want your device information to be collected by us, it may cause us to be unable to provide you with normal services.

4. Location information

Location information refers to the information about your location collected when you turn on the device positioning function and use related services based on location, which mainly includes:

When you turn on the device positioning function and use related products or services, we may use GPS, WiFi or other technical methods to collect and process information about your actual location. Whereabouts and precise positioning information are sensitive personal information. Our products or services will not collect such personal sensitive information except when required for specific product or service functions.

Real-time information provided by you or other users that includes your geographic location. This includes shared information uploaded by you or others showing your current or past geographical location, and geotagged information contained in photos shared by you or others.

If you do not want to be accessed, you can choose to turn off related functions in the device or product/service, but this may affect our ability to provide you with related services.

5. Log information

For the purpose of service security, when you use products and services, the system may automatically collect certain information through cookies or other methods and store it in server logs. Such information may include:

Detailed use of our products and services. This information may include the web search terms you use, the page address you visit, and other information and content details you browse or request when using the service ; equipment or software information , in addition to the device information mentioned above, we may collect the version number of the software and browser type you are using. To ensure the security of your operating environment or as needed to provide services, we collect information about the mobile applications and other software you use. Device event information, including crashes, system activity information, and other related information.

6. Other information collected with your consent

In order to provide you with more convenient, better, and personalized products or services, some of the specific functions of some of our products and services may require you to provide specific personal sensitive information to implement. If you choose not to provide such information, you may not be able to use the corresponding functions normally, but this will not affect your use of other functions in the service. These features include:

(1) Camera (camera)-based application functions: You can complete the functions of video shooting, photo taking, QR code scanning and face recognition after turning on the camera/camera permission. We may apply facial recognition technology to more scenarios in the future, but at that time we will confirm with you again whether you are willing for us to use your facial information to implement these expanded functions.

(2) Application functions based on photo album (picture library/video library) access and upload of pictures/videos: You can use the corresponding functions to edit your photos/pictures/videos after opening the photo album permissions.

You understand and agree that the above application functions may require you to enable us to access your camera (camera) and photo album (picture library) in your device in order to realize the collection and use of the information involved in these functions. Please note that before collecting sensitive personal information, we will obtain your consent through a pop-up window or similar prominent means. If you proactively provide your personal sensitive information, you agree that we will process your personal sensitive information in accordance with the purposes and methods described in this policy.

(3) Function based on obtaining mobile phone positioning

(4) In order to identify your device D and prevent malicious programs and anti-cheating, improve service security, and ensure operation quality and efficiency, we will collect your device information (including IMEI, OAID, device serial number, MAC address)

8. Third-party SDK call

This application integrates the following third-party SDK plug-ins to call mobile phone functions

1.wifi information acquisition plug-in

(1) List of system permissions that this plug-in needs to apply for:

Android permissions --- Use network permissions Network status permissions WiFi status permissions Location information permissions Apple permissions --- Network permissions [all versions] Location permissions [IOS 13.0 and above] Add WiFi capabilities and then automatically generate the certificate again, Capabilities -> + Access WIFI Information [IOS 12.0 and above]

(2) Data collected by this plug-in, server address sent, and data usage description:

Obtain the current WiFI information of the mobile phone, including SSID and BSSID. It is not sent to the server and is directly returned to the developer using the plug-in.

(3) Does this plug-in contain advertisements? If so, please explain in detail the advertising expression method and display frequency: None

2.wifi smart distribution network plug-in

List of system permissions that this plug-in needs to apply for:

(1) You must request GPS permission and turn on GPS to obtain the WIFI name correctly  <uses-permission android:name =" android.permission.INTERNET " />  <uses-permission android:name =" android.permission.ACCESS_WIFI_STATE " />  <uses-permission android:name =" android.permission.ACCESS_COARSE_LOCATION " />  <uses -permission android:name =" android.permission.ACCESS_BACKGROUND_LOCATION " />  <uses-permission android:name =" android.permission.ACCESS_FINE_LOCATION " /> <uses-permission android:name =" android.permission.ACCESS_FINE_LOCATION "/> <uses-permission android:name = " android.permission.ACCESS_COARSE_LOCATION "/>

(2) Data collected by this plug-in, server address sent, and data usage description: None

(3) Does this plug-in contain advertisements? If so, please explain in detail the advertising expression method and display frequency: None

2. How we use the collected information

We strictly abide by the provisions of laws and regulations and agreements with users, and use the collected information for the following purposes. If we use your information beyond the following purposes, we will explain it to you again and obtain your consent.

1. When you use our services, allow us to collect information that you provide to us or that is necessary to provide you with services, including: network logs, device information, and location information. For the user information we collect, we will use it to provide you with identity verification, security prevention, anti-fraud monitoring, archive backup, customer security services and after-sales purposes.

2. In accordance with laws and regulations, we will collect and use your relevant information in the following situations. In this case, your authorization is not required.

Related to national security and national defense security;

Relevant to public safety, public health, and major public interests;

Relevant to criminal investigation, prosecution, trial and judgment execution, etc.;

To protect the life, property and other major legitimate rights and interests of the personal information subject or other individuals but it is difficult to obtain the consent of the individual;

Necessary to maintain the safe and stable operation of the products and/or services provided, including discovering and handling product and/or service failures, etc.;

Necessary for legitimate news reporting;

When it is necessary for an academic research institution to conduct statistical or academic research based on public interests, and when providing externally the results of academic research or descriptions, the personal information contained in the results will be de-identified;

Other situations specified by laws and regulations.

3. How we share, transfer and publicly disclose your personal information

We are fully aware of the legal liability we bear when illegal sharing, transfer, and public disclosure of personal information causes damage to personal information subjects. We will strictly comply with the following terms for all sharing, transfer, and public disclosure of your personal information:

(1) Sharing

Respecting user privacy is one of our basic principles. We will not share your personal information with any company, organization or individual except in the following situations:

1. Sharing with explicit consent: After obtaining your explicit consent, we will share your personal information with other parties.

2. We may share your personal information externally in accordance with the requirements of judicial or administrative agencies.

3. Sharing with affiliated parties: Your personal information may be shared with our affiliated companies. We will only share personal information that is necessary and subject to the purposes stated in this Privacy Policy. If affiliated companies want to change the purpose of processing personal information, they will ask for your authorization and consent again.

4. Sharing with authorized partners: Only to achieve the purpose stated in this policy, some of our services will be provided by authorized partners. We may share some of your personal information with partners to provide better customer service and user experience. We will only share your personal information for legal, legitimate, necessary, specific, and clear purposes, and will only share the personal information necessary to provide services. For example, you must share your personal information with logistics companies when you purchase our products online. information. Our partners have no right to use the shared personal information for any other purpose.

We will sign strict confidentiality agreements with companies, organizations and individuals with whom we share personal information, requiring them to handle personal information in accordance with our instructions, this Privacy Policy and any other relevant confidentiality and security measures.

(2) Transfer

We will not transfer your personal information to any company, organization or individual, except in the following circumstances:

1. Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties.

2. When a merger, acquisition or bankruptcy liquidation is involved, if personal information is transferred, we will require the new company or organization that holds your personal information to continue to be bound by this privacy policy. Otherwise, we will require the company or organization to continue to be bound by this privacy policy. Ask for your authorization and consent again.

(3) Public disclosure

We will only publicly disclose your personal information under the following circumstances:

1. Disclose the personal information specified by you in a disclosure method that you explicitly agree to

2. When it is necessary to provide your personal information in accordance with the requirements of laws, regulations, mandatory administrative enforcement or judicial requirements, we may publicly disclose your personal information based on the required type of personal information and disclosure method. Subject to complying with laws and regulations, when we receive the above request to disclose information, we will require the issuance of corresponding legal documents, such as a subpoena or a letter of investigation.

4. How we protect your personal information

1. We have used security measures that comply with industry standards to protect the personal information you provide to prevent data from unauthorized access, public disclosure, use, modification, damage or loss. We will take all reasonably feasible measures to protect your personal information. For example, the exchange of data (such as credit card information) between your browser and the "Service" is protected by SSL encryption; we also provide https secure browsing on the website; we will use encryption technology to ensure the confidentiality of data ; we will use Trusted protection mechanisms prevent data from being maliciously attacked; we will deploy access control mechanisms to ensure that only authorized personnel can access personal information; and we will organize security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information. .

2. We will take all reasonable and feasible measures to ensure that no irrelevant personal information is collected. Unless we obtain your written permission, we will retain your personal information for and only 36 months after you delete or cancel your account. After this period, we will anonymize or destroy your personal information.

3. The Internet is not an absolutely secure environment, and emails, instant messaging, and communication with other users are not encrypted. We strongly recommend that you do not send personal information through such methods. Please use a complex password to help us ensure the security of your account.

4. The Internet environment is not 100% safe, and we will try our best to ensure or guarantee the security of any information you send to us. If our physical, technical, or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, resulting in damage to your legitimate rights and interests, we will bear corresponding legal liability.

5. After an unfortunate personal information security incident occurs, we will promptly inform you in accordance with the provisions of Article 42, Paragraph 2 of the Cybersecurity Law: the basic situation and possible impact of the security incident, and the measures we have taken or will take. Measures, suggestions for you to prevent and reduce risks independently, remedial measures for you, etc. We will promptly notify you of the incident-related information through emails, letters, phone calls, push notifications, etc. When it is difficult to inform the personal information subjects one by one, we will issue announcements in a reasonable and effective manner. At the same time, we will also proactively report the handling of personal information security incidents in accordance with the requirements of regulatory authorities.

5. How do you manage your personal information?

1. You can access, modify and delete the registration information and other personal information you provided during the use of our services, or you can contact us according to the notice guidelines. The scope and manner in which you can access, modify and delete your personal information will depend on the specific services you use.

For example, if you want to stop sharing your geolocation information when using geolocation-related services, you can stop sharing through the mobile phone positioning shutdown function, software and hardware service providers, and communication service providers. It is recommended that you read the relevant guidelines carefully. .

2. We will collect and use your information only to implement the functions of our products or services as described in this policy.

If you find that we collect and use your personal information in violation of laws, administrative regulations or the agreement between the two parties, you can ask us to delete it.

If you find that there are errors in your personal information that we collect and store, you can also ask us to correct it.

When you access, modify and delete relevant information, we may require you to perform identity verification to ensure the security of your account.

3. In the following circumstances, we will not be able to respond to your request in accordance with legal and regulatory requirements:

Directly related to national security and national defense security.

Directly related to public safety, public health, and major public interests.

Directly related to criminal investigation, prosecution, trial and execution of judgments.

There is sufficient evidence that you have subjective malice or abused your rights.

Responding to your request will cause serious damage to your or other individuals' or organizations' legitimate rights and interests.

Involving trade secrets.

6. Personal information about children

Our products, websites and services are primarily intended for adults. Minors may not create their own user accounts without the consent of a parent or guardian. For cases where personal information from minors is collected with parental consent, we will only use or publicly disclose this information when required by judicial or administrative authorities, with explicit consent from parents or guardians, or when necessary to protect the minor.

Although local laws and customs may define minors differently, we consider anyone under the age of 16 to be a minor.

If we discover that we have collected personal information from a minor without first obtaining verifiable parental consent, we will seek to delete the relevant data as quickly as possible.

7. How to update this policy

Our privacy policy will be updated from time to time.

Under normal circumstances, we will not reduce your rights under this privacy policy. We will post the updated version on this page and notify you of any changes to this policy in a pop-up box or in a manner as conspicuous as a pop-up box. Once you agree, you agree to be bound by the revised policy.

8. How to contact

If you have any questions, comments or suggestions about this privacy policy or personal information protection, please contact us through the following methods:

Customer service phone: 0755-28346261

Customer service email: elong@sz-intelligentenergy.com

After we receive your questions, comments or suggestions and verify your user identity, we will respond within fifteen working days. If you are not satisfied with our response, especially if our personal information processing behavior harms your legitimate rights and interests, you can also complain or report to the regulatory authorities such as Internet Information, Telecommunications, Public Security, and Industry and Commerce.

9. How to cancel your account

We provide the function of account cancellation. If you need to cancel your account, please contact us through the following methods:

Customer service phone: 0755-28346261